customer service strategies

September 6, 2011

A survey of home buyers shows that spec-home customers are much less satisfied.

A survey of home buyers shows that spec-home customers are much less satisfied than those purchasing “to-be-built” homes. Customer-satisfaction expert Charlie Scott offers tips for driving […]
June 15, 2011

Customer service strategies – do you use these 6 methods to boost your business?

When it comes to increasing customer satisfaction, it pays to think in terms of the big picture. Concentrating on having the best website or funneling all […]