Fairmont Custom Homes | customer service strategies

A survey of home buyers shows that spec-home customers are much less satisfied.

Posted on September 6, 2011

in Blog

by admin

A survey of home buyers shows that spec-home customers are much less satisfied than those purchasing “to-be-built” homes. Customer-satisfaction expert Charlie Scott offers tips for driving referrals from your inventory home buyers. By Charlie Scott, Woodland, O’Brien and Scott – August 7, 2011 – HousingZone.com In a market...

Customer service strategies – do you use these 6 methods to boost your business?

Posted on June 15, 2011

in Blog

by admin

When it comes to increasing customer satisfaction, it pays to think in terms of the big picture. Concentrating on having the best website or funneling all your energy into connecting with customers via social media are not always effective strategies. It’s important to cover all...